Shipping Policy
Shipping and Delivery Policy
This Shipping and Delivery Policy is part of our Terms of Service (“Terms”) and should, therefore, be read alongside our main Terms.
Please review carefully our Shipping and delivery Policy when purchasing our products. This policy will apply to any order you place with us.
FREE SHIPPING
We offer free economy shipping on orders $50+.
WHAT IS THE TOTAL DELIVERY TIME FOR ORDERS?
All orders are processed in 2-3 business days. For large parcels, processing time may extend up to 4 days. Orders are not processed during holidays or weekends.
The estimated delivery time of your order depends on the shipping method that you choose during checkout.
Here are the shipping charges and speed of delivery for domestic deliveries:
| Rate Name | Condition | Transit Time | Price | |
|---|---|---|---|---|
| Economy | $50.00 and up | 5 to 8 business days | Free | |
| Economy | 0lb–5lb | 5 to 8 business days |
$4.90 USD
|
|
| Economy | 5lb–70lb | 5 to 8 business days |
$19.90 USD
|
|
| Standard | 0lb–1lb | 3 to 4 business days |
$6.90 USD
|
|
| Standard | 1lb–5lb | 3 to 4 business days |
$10.00 USD
|
WHICH LOCATIONS DO YOU DELIVER TO?
We ship all orders to anywhere in the United States—even Alaska, Hawaii and Puerto Rico.
SAME DAY PICKUP?
If you are located near Simsbury, CT, you are able to arrange same-day pickup at our location. To arrange same-day pickup for in-store purchases, choose the local pickup option at checkout.
HOW DO I CHECK THE STATUS OF MY ORDER?
You will receive email notifications from time to time. You may also track your order status on our Order tracking page.
WHAT CAN I DO IF I DON’T RECEIVE MY ORDER?
Unfortunately once we ship your item, it is out of our hands and control. You may contact USPS to see if they can help figure out the issue!
WHAT SHOULD I DO IF MY ITEMS ARE DAMAGED?
If your items arrived damaged, please email our team at hello@quarrydogetc.com with your order number and pictures of the damaged items. Once your request is received, our team will arrange for return and replacement of your damaged items.
DO YOU DELIVER INTERNATIONALLY?
Unfortunately, our team does not ship internationally at this time.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us at hello@quarrydogetc.com.